Behind the Scenes: What Our Customers Never See

Being a design build general contractor working any given day on a variety of projects throughout the Delaware Valley means that there’s never a dull moment around here. Each day brings new challenges and opportunities to find creative solutions — and that’s one of the things we love about this business!

At Myers Constructs, our clients’ projects receive the attention of both company owners: Tamara and me. At the outset, most of our clients understand that we will design their projects and also manage the construction, as well as the complex processes that are involved. What they don’t know is that when the need arises, Tamara and I go to the job site to personally handle some portion of a project ourselves to ensure great quality control for clients. In fact, there are important things we do on a daily basis that most clients never see. For example, Tamara could recently be found personally installing knobs and pulls in a kitchen and overseeing the project’s demanding tile installation. A month earlier, I was handling the framing and cabinet installation for the same kitchen because it was a tricky execution in a very small space, and our staff was fully scheduled during the peak of our busiest season.

Likewise, it’s not uncommon for either Tamara or I to have to run to a supplier to get a small item that arrives after a backorder and needs to be on site right away just to keep a job on schedule. Case in point: We recently personally rushed to Ambler to pick up a light fixture we needed to install in a Center City project. On yet another project, there was a 600-lb load of tile for two bathrooms in the back of my SUV that I unloaded myself.

We take a lot of personal pride in the results that come from this kind of attention to detail — and the happy reaction from customers when their projects are completed on time, on budget, and exceed their expectations. As the saying goes, “When you do what you love, you never work a day in your life.”